Tim Cook's apology shows that Apple cares, but still needs to fix problem

TUAW
By Michael GrothausSep 29, 2012, 9:45 am327 pts
Last week I wrote an article criticizing Apple's new Maps capability explaining why it was a deal-breaker for me and why I was leaving the iPhone. That article generated hundreds of comments (in agreement and disagreement), tweets, and emails to me and TUAW, some going so far as calling for me to be fired.…

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