Apple Ask: Support staff reportedly testing AI tool to help answer your questions

9to5Mac
By Ben LovejoyFeb 23, 2024, 9:04 am238 pts
A limited number of Apple support staff are reportedly using an internal AI tool to help answer customer questions. The tool is reportedly known as Apple Ask. The ChatGPT-style tool lets advisors paste in or paraphrase a support question, and the AI then searches Apple’s internal knowledge base to generate…

Read Article Share
Share Article
- email
- x.com
- facebook
- pocket
- reddit
- tumblr
- linkedin
- pinterest

Trending Today on MacHash

Why 2026 will bring the best MacBooks ever 277

All the new products Apple released in 2025 273

Here’s everything new Apple TV has coming in January 271

Apple Shares 'Detectives' Ad Promoting iPhone 17 Pro Camera 269

Everything Apple Is Releasing in 2026: iPhone Fold, LLM Siri, Low-Cost MacBook and More 256

VSCO Capture can now shoot video, just in time for New Year’s 256

Easy Apple Watch hack will keep you on time, even if you’re always late [Pro Tip] 254

The Talk Show: ‘2025 Year in Review’ 254

About MacHash

MacHash is your real-time Apple news aggregator, delivering the latest headlines on Apple, Mac, iPhone, iPad, and iOS from top sources across the web.

As a powerful content discovery platform, MacHash continuously curates breaking news, product announcements, software updates, reviews, and industry insights related to Apple Inc. and its ecosystem.

MacHash helps you stay informed on everything from macOS and iOS developments to Apple Watch, AirPods, and the latest in tech and app innovation.

Access MacHash from your desktop or mobile device to explore, follow, and share the most trusted Apple news all in one place.