Sonos CEO says the company didn’t understand the real world

9to5Mac
By Ben LovejoyMay 12, 2025, 9:50 am318 pts
Interim Sonos CEO Tom Conrad said in an interview that two of the unpopular decisions the company made were deliberate, but the biggest problem was that it failed to understand how its products were used in the real world. Conrad said that Sonos would never have released the new app had it fully appreciated…

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