Survey: iOS 6 leading to increased iPhone customer dissatisfaction

iDownload Blog
By Ed SutherlandSep 26, 2012, 8:20 am266 pts
For the first time, an iOS upgrade is leaving a bad taste in consumers’ mouths. While it’s usually the case that upgrades are viewed as improving the iPhone experience, a new survey finds iOS 6 actually hurt Apple’s sterling customer service reputation. Apple’s decision to replace Google Maps with its own…

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