Apple customer loyalty rate falls for first time, but why?

iDownload Blog
By Oliver HaslamNov 6, 2012, 2:56 pm872 pts
A report by Strategy Analytics yesterday claims that Apple’s customer loyalty fell for the first time since records began, which may come as a surprise with huge lines and waiting lists abound for the latest releases of the iPhone and iPad. The report tells that when asked, 88% of US customers said that they…

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