Why ransomware criminals need great customer service

Macworld
Jul 19, 2016, 10:44 am296 pts
Ransomware developers have customers, however unwilling they may be. Thus, these criminals also have customer service. But is it effective? F-Secure, a company that specializes in security and anti-malware products for consumers and corporations, decided to evaluate the “help desks,” if you will, of ransomware…

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