Modern casinos, PlayAmo casino among others, strive to provide more comfort to their customers and favorably distinguish themselves from others, and therefore they are actively introducing and using new technologies.
We hear about new technologies and inventions every day. But most often this information concerns developments and plans that will become reality in the future.
RFID Technology
RFID technology is a way to identify objects using radio signals. In casinos, RFID chips are inserted into playing chips to track which games they are playing. This allows you to study in more detail the features of the games and the behavior of the players.
In addition, RFID can be used to locate the chip or disable it, which is very useful in case of theft.
Blockchain
More and more casinos provide their customers with the opportunity to pay with digital currency and even make this payment method the main one. This is due to the fact that the specificity of blockchain technology ensures high speed and security of money transactions.
Gamification
Gamification is not just a technology, but a whole science that works to create a better and more interesting product for the player. It has been actively used in casinos in recent years. The essence of gamification in the field of gambling is to create an additional interactive element. Thanks to this, bonus rounds, quests, tournaments, and many other elements typical for computer games began to appear.
Forecast Analytics
Prediction analytics or predictive analytics are also increasingly used in online casinos. This is a technology that helps to anticipate the needs of players and provide them with recommendations based on individual wishes. To do this, artificial intelligence analyzes a huge amount of information, including the history of the choice of certain games.
In addition, this technology is used to offer customers a variety of bonuses and promotions that are likely to be useful to them.
Face Recognition System
The face recognition and identification system is an important technology for complying with the principles of responsible gambling, as well as ensuring the safety of the casino. This solution makes it impossible for underage players, people with gambling addiction, and fraudsters to access gambling.
Online Concierge
Several physical casinos, including the largest casinos in Las Vegas, have incorporated the use of online tools into their gaming experience. Visitors can take advantage of special resources, applications, or chatbots, which are called "online concierges". By contacting them, you can book a seat at the gambling table, find out up-to-date information, ask a question, and even get bonuses or other advantageous offers.
Automated Covid-19 Symptom Checker
Against the backdrop of the coronavirus pandemic, devices have appeared in some casinos that allow you to measure the temperature of a visitor using a special camera. She also checks for a mask on her face. Thus, customer verification occurs without unnecessary contacts in a few seconds.
Artificial intelligence (AI)
That is a set of computer algorithms that are capable of processing and analyzing large amounts of information, making predictions, and even making decisions inherent in the human brain. Today this technology is used in most areas of our life - from production and sales to medicine and sports.
The gambling industry, in particular online gambling, uses the most common class of artificial intelligence - machine learning. AI collects information about users and processes it. Thanks to this, he can understand the needs and demands of players and predict their behavior. Every year this becomes more and more relevant because the number of online players is constantly growing, which requires high-quality and prompt service. And artificial intelligence alone can provide this no worse than a whole team of personnel.
Online casinos use artificial intelligence to:
- communication and consulting clients;
- determination of the needs and desires of users and their provision;
- fight against gambling addiction - gambling addiction;
- ensuring cybersecurity.
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