Telecommunication undergoes the digital transformation almost with the speed of sound. Boundaries of this sector therefore change, which means a lot of opportunities. Comarch telco services bring them in vast quantities. In this article, we will cover some of the most promising.
E-businesses of the future
Digital BSS technology tailored to specific strategies? That's what Comarch telco designs are meant to be. Furthermore, they can be complete. Software providers tend to offer a simplified set of tools. That means they ought to be integrated with other systems in order to be fully functional. Comarch, on the other hand, provides a pre-integrated solution (details are available at www.comarch.com).
This idea seems to be the best way of securing functionality. Investment in the whole, fully integrated system of business support tools brings any company forward, telco or not. Nevertheless, such an upgrade in telecommunications makes sense like nowhere else. That's because the whole industry is less and less dependent on physical assets. Digitized products and service variants take their place. So, a complete software management solution will fit right in this business environment.
Comarch telco cloudification
The above has a lot to do with cloud services. Not only are they providing storage, but also scalable resources. Because of business cloudification, different services and tools can be used (and paid for) in accordance with operations at hand. Unnecessary features are turned off until the need for them arises. Instantaneous scaling of services really improves the workflow as well as budget management.
Automation of telecommunication services
Automation is a big part of business innovation. AI is here, and it is not going anywhere. It will develop. It will evolve. Technology providers work hard to make AI telco solutions as efficient as possible. What does it mean for the industry?
More money. Smart automation of customer care, for example, deeply reduces employment costs. But that's not all. Telco field services can be supported by AI as well. A sophisticated management software is able to track maintenance issues. It can also predict eventual malfunctions of infrastructure. Comarch telco services and products are therefore a way to improve business performance with AI support.
5G progress and beyond
New network standards mean new challenges. 5G is ultra-fast. Telco consumers demand their service providers to keep up the pace. Comarch solutions cover the whole chain of 5G network connections. From dynamic telecom service reconfiguration to ever-growing big data management and analysis. A full integration with 5G standards meets consumer demands, but it's also a foundation for what's coming next. The acceleration will not stop at 5G, you know.
Total customer engagement
An omnichannel experience? Seamless communication services? This is what people want. Instant availability on mobile devices of EVERYTHING seems to be the direction our civilization is heading right now. In terms of telecom, at least.
Technically speaking, this perspective is closer than you might think. Comarch telco engineers are ready to put that perspective to work. Telecommunications suppliers can therefore offer their clients almost total engagement experience through the integrated environment of digital products. And all of this with on-demand, scalable functionality. Sounds profitable, does it not?
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